Users and roles

Give each person appropriate access without sharing passwords.

Company administrator

Manages company users and settings and can operate campaigns, training and the Matrix. Main administrator rights can be transferred to another active user.

Operator

Handles day-to-day employees, campaigns, Matrix, training and company mailboxes.

Read only

Can inspect results, reports and audit history but cannot send or modify data.

Good practice

Use individual accounts and 2FA. The company must retain at least one active administrator.